Below are some notes from our wonderful customers.
Thank you everyone! ~ Sandy Serrett
*****
Sandy, good evening. My Missoni coat and St. John sweater arrived today and they are both lovely....just like new. I am so very pleased with your mastery and glad that I decided to preserve both. You are amazing.
Many, many thanks for your brilliance.
"See" you next time!!!!
Have a great summer.
~ Laura F.- Charlotte, NC
*****
I am so pleased with both items, the repairs are seamless. I have invested in a few canvas storage cubes and cannot wait to wear the jumpers again later this year.
~ Carol M. - Bethesda, MD
*****
I received the sweaters today, and I am absolutely amazed at your work- not a trace of the prior damage. I am so grateful, it is skill to you but a miracle to me!
I will definitely be reaching out to you again when I find other knits that could use your help.
~ Alice T. - Old Greenwich, CT
*****
I just wanted you to know that I received your mailing today with my sweater in it. I am very pleased with it. Thank you so much. I also want to say how impressed was with the process of working with you on this. Easy, clear.
~ Mark H. - Seattle, WA
*****
The repaired sweater was delivered. Thank you so much for your beautiful job👍🏻 I am sure that my husband (the sweater's owner) will have very happy holidays.
~Kyomi C. - Coral Gables, FL
*****
Your repairs to Bob's sweaters are miracles of craftsmanship. I want you to know how deeply we admire and appreciate your work. Thank you so much.
Best wishes for the new year,
~Simeen S - Annandale, NY
*****
I had to take a moment to write this note of thanks.
Just got my sweater. I have to say I'm thrilled beyond words to be wearing
it once again. Your attention to detail is impeccable. You have made my day.
It is truly a work of art. You have a customer for life.
Many thanks
Sincerely,
~Michele H. - Islip, NY
*****
I just wanted to compliment you on your expert work! I got my coat and scarf back yesterday and put them right on, I haven't taken them off since.
I wore the YSL sweater to work on Friday, once again, flawless! I was singing your praises to my coworkers!
Have a Merry Christmas!
~Tim T. - Bainbridge Island, WA
*****
Thank you Sandy - it looks amazing!
~Christine L. - Eagle, ID
*****
Received my cardi in the mail yesterday.
As usual, LOVE the result. An old buddy restored to the favorites shelf!!
Please compliment the artisan who did this work. I am in awe of the work on this fine gauge in black yarn!!
~Julie G. - San Antonio, TX
*****
I received my sweaters on Saturday, and they look beautiful! Thank you so much! I'm keeping your contact information and will be sure to contact you if I need you again, and will pass it along to others who are looking for someone to do the fine work you do.
Here's wishing you all the best in 2022!
Thank you so very much,
~Vicki B. - Beaufort SC
*****
Just got the dress today! All I can say is WOW! It looks fabulous..
thank you so much !
~Susan M. - Boca Raton, FL
*****
I received and opened your package for my Margaret O'Leary sweater and fingerless glove...wow! What amazing work! I can't even see where there was a hole The work is seamless!
Thank you so much!
~Kathie P. - Tacoma, WA
*****
My repaired sweater arrived. It looks as good as the day I bought it. Thank you very much. I hope I don't need your services again, but if I do, I'm glad that you're doing what you do, rescuing treasured sweaters from the trash heap.
Gratefully,
~Jeff N. - McCormick, SC
*****
(Just have to say that it was our great pleasure to restore the collar of an absolutely beautiful Cowichan style cardigan for this customer after her puppy had munched away a good portion of it. ~ Sandy)
The sweater just arrived...so lucky I was home to sign for it!
It is unbelievable!
I am stunned...such a beautiful job...makes me cry...
I never dreamed the collar could be made so perfect..
thank you so much...
much love to you and your amazing talents...
~Susan N. - Louisville, CO
*****
The work you did on the sweater is miraculous. My husband said, ‘What is she
using? Magic?’ Thanks so much for your time and talent.
~S. Bailey - Kent, WA
*****
Oh Sandy, I received my sweater today. What a beautiful job, it looks
brand new. You are my Shero. Love you for a job so well done.
~Joy. R. - New York, NY
*****
I would like to say thank you for the great service and awesome repair on my sweater.. I am very impressed and happy to receive my sweater..
Thank You
~Claretta C. - Rosedal
*****
I received my sweater today and I can't thank you enough for the beautiful
work you did for me! It was a sweater I wasn't sure could be salvaged for
anything other than outdoor chores. I love supporting small business people
and my faith continues with your fine work. I will happily recommend you to
friends.
~Sarah D. - Chico, CA
*****
I received the package of two sweaters, and just got a chance
to try them on yesterday. They look wonderful, with excellent workmanship.
Thank you so very much!
Warm regards,
~Eleanor T. - Great Barrington, MA
*****
I want to thank you for doing such a beautiful job repairing it! It looks
brand new.
~Jennifer K. Lakewood, WA
*****
My much loved sweater arrived in yesterday’s mail - it is simply not
possible to find the hole location your repair is so incredible! Hurray!
My deepest gratitude and thanks for your skill and care.
~Betty C. - East Sound, WA
*****
Thank you for doing such a fine repair of my Pendleton linen/cotton cardigan. I am grateful that someone still has the skills to fix knitwear. After 20 years this sweater is still a favorite of mine and I am glad to have it mended.
~ Sarah E. - Corvallis, OR
*****
I just had to write you a quick note to tell you that I am truly amazed at the repair you did on my sweater. I have had repairs done before –– they looked nowhere close the result you gave me on this sweater. Thank you so much you are a true artist!
Kind regards,
~ Susan B. - Arroyo, CA
*****
Just picked up our blanket, thank you very much for you’re work on it. I can’t see where you fixed it but I’m sure it’s beautiful (my inability to find it would say so).
Very nice to have the blanket back for the winter.
Kind Regards,
~Keith M. - Seattle, WA
*****
Aloha Sandy,
The workmanship is spot on...can’t even tell there were two big holes in my sweater! I’m so glad I found your services online. I’ll be contacting you again should I be in need of your services.
Mahalo Nui Loa,
~ Karen K.. - Mililani, HI
*****
Hello Wonderful Sweater People!
I put my newly altered sweater on for the first time today! It's an odd old sweater that has great sentimental value to me. I can't begin to imagine the patience and care it must have taken to alter it, but I am truly grateful and very, very happy with the results.
With gratitude,
~ Lindsay M. - Toronto CA
*****
Thank you so very much for the beautiful job you did on my dress. I wore it this weekend to a party and it looked and felt great!!! Again thank you so very much for all your hard work!
~ Patricia J. - New Albany, OH
*****
I received the sweater today and it looks great. You’d never know a moth had a snack on it.
Thanks for restoring a
Cashmere sweater that we picked up in Scotland.
~ Sally M. - Portland, OR
*****
Just a note to say thank you for the beautiful job you did with my sweater, it looks like new!
~ Paulette J. - Utopia, TX
*****
Fantastic job. I’d definitely use your service again and will recommend you to my friends. Thank you!
~ Jamie C. - West Linn, OR
*****
Just wanted to let you know how happy I am with your repairs to my sweater--it looks great! Thank you so much for giving new life to one of my favorite pieces.
~ Mara S. - Washington DC
*****
(Loved giving new life to a wonderful and unique Qiviut cardigan for this customer!
~ Sandy)
My sweater arrived save and sound. All I can say is Wow!! I am so impressed with your skill and so happy to have it whole again! Thank you, thank you!!
~ Lauren B. - Seattle, WA
*****
I apologize, I've been too busy to let you know how AMAZING my sweaters
are. I could not even FIND the holes except maybe, in one place on the
bulky Indian-design crewneck pullover. Wow. I can't even imagine how you
do that.
~ LJE - Ester, AK
*****
Just wanted to thank you for your speedy repair of my sweater. This is
the second one you have done for me, and I am twice as impressed.
I can't even find where the hole was. As far as I'm concerned, you work magic,
and very reasonably priced magic at that!
Well done, and thanks again,
~ Peter S. - Holliston, MA.
*****
You did an amazing job. Thank you
~ Fred C. - Edinboro, PA
*****
So, I opened the box with my repaired sweater and held my breath. I was thinking, ‘I hope the repair isn’t too distracting so I can at least wear it
around the house. Then I saw the sweater and laughed out loud. It was impossible for me to see where you repaired it, or how! What kind of magic is
this anyway?
Thanks from a very satisfied customer,
~Seán B - Kent, WA
*****
I just received the package with my cashmere sweater. You are AMAZING!!!!!
You have no idea how pleased I am with your incredible work. I thought that sweater will never be the same.
Thank you soooooo much!!!!!
Sincerely,
~ Angelica B.- Tomball, TX
*****
My husband's Dale sweater arrived today & I'm thrilled with how great the repair looks! Thank you for saving a favorite sweater from the Salt Lake Olympics!!
Last week we visited the Dale factory in Dale, Norway. It was so very interesting to see how the sweaters, hats, headbands, jackets, shawls, etc.,
are designed & made. Plus they have a great factory store for lovers of Dale of Norway products. If you ever plan a trip to Scandinavia, do go to Dale, less than an hour east of Bergen.
~ Diane W. - Washington, UT
*****
Dear Sandy -- just wanted to let you know that I got my sweater today, and your repair work is beautiful! Thank you so much!
~ Mimi D. - Bloomington, IN
*****
Thank you, thank you, thank you!!! What a thrill it is to have this
special sweater to wear again. You are truly a needle wizard!
~ Betsy S. - Fresno, CA
*****
I picked them up from the post office yesterday. It was like Christmas when I opened the package! I could not believe my eyes when I saw the incredible job your team of magicians did. Masterpieces, one and all. Of course the Ballantyne tri-color intarsia cardigan wore the crown. Certainly, it was the most challenging! I am thrilled to say the least and really looking forward to fall. Thank you for being there!
~ Frances F. - Dallas, TX
*****
Alteration and repair of these brand name knits:
Loro Piana
Ballantyne
Hermes
PURE
Dale Of Norway
White & Warren
Peruvian Connection
St. John Knits
TSE
Eileen Fisher
Neiman Marcus
Bullock & Jones
Ann Taylor
LLBean
JCREW
Alan Paine
Peter Millar
Chanel
Lanvin
Abercrombe & Finch
McCulley's
Kinross
Pringle
Clan Douglas
N Peal
and many, many more!
Copyright 2000-2024 by Knit Alteration & Design All rights reserved. Though links are welcomed, no part of this website may be copied without written permission of the owner.
Knit Alteration & Design
Professional alteration and repair of better knit clothing.
DECEMBER 2024
Most items with minor damage are being returned within 2-3 months.
Items with several holes and/or alterations are being scheduled into
the spring of 2025.
Check out Sandy's Tips on the Home Page for ideas on caring for your knits!
And a tip about price increases coming in January 2025.
